Case Study: Digging Deeper with Plantscape

At Pineapple Payments, we believe in doing everything we can to make your life as easy as possible because when your business is growing your focus should be on your customers, not your payment processing. Just ask Plantscape, Pittsburgh’s premier commercial landscape company. We met with them to discuss their decision to partner with Pineapple Payments.

Plantscape uses our Virtual Terminal which allows them to accept credit cards and eChecks on their computer’s internet browser with both card-not-present and card-present authorizations, captures, settlements, voids, and refunds. This service also saves customer data safely and securely, which can be especially useful for Plantscape. As their payroll manager, Cindy Tim explains, “We have a recurring list that we do every month, so it holds all the information for us, it populates everything, and it’s so much easier, and a lot quicker, time-saving; it’s a lot simpler.”

You may not even know that Pineapple Payments and our technology is something that you need in your business until you sit down and take a detailed look at your company’s revenue. According to the Vice President of Plantscape, Tom Horowitz, “It didn’t really seem like anything I needed to focus on until we were able to sit down, analyze how much credit card business we do, which was over $1 million. […] I never really thought about the time and expense involved, so until someone could really show me in a report what the savings could be, what the convenience could be, that it made sense to make that move.” This move to Pineapple Payments helped Plantscape save over $1,000 a month so far allowing Tom and his team to invest in other areas of growth.

Here, you can watch the full interview with Tom Horowitz and Cindy Tim on how Pineapple Payments eases the burden and stress of managing credit card processing. Our fast, flexible and fresh method to payments has provided us with unbelievable partners whose trust in us is rooted in our “painless and simple”, “user-friendly” and “time-saving” technology.