PITTSBURGH – October 21, 2020 – Pineapple Payments, a rapidly growing payments technology company based out of Pittsburgh, announced today a new Salesforce solution and its partnership with Rithom Consulting, a Salesforce Cloud Alliance Partner specializing in Salesforce administration, development, and consultancy. Rithom is Pineapple’s first Salesforce integration partner, and the companies are working together strategically to offer Pineapple’s new Salesforce solution to organizations in need of integrated payment processing and seamless electronic invoicing.
An easier way to invoice and pay, Pineapple’s new solution provides functionality to send invoices, receive payments online, and simplify collections processes without ever having to leave Salesforce. Pineapple and Rithom worked together to incorporate payment processing and remove administrative billing burdens across Salesforce using Pineapple’s proprietary APIs. Everything runs on the rails of Pineapple Payments merchant accounts and payment gateway technologies.
“Salesforce is one of the most popular CRM suites in the world. We use it every day at Pineapple Payments, and we realized pretty early on that there was a disconnect between this robust system and our payment flows. We knew if we were experiencing this problem, we couldn’t be the only one,” said Jon Halpern, President of Pineapple Payments. “The ability to quickly and easily integrate payment functionality such as customer link-to-pay and secure payment data storage is a valuable solution for Salesforce users looking to streamline their workflows and eliminate manual double-entry accounting. This is all part of the need for omni-channel payment solutions we talk about so often.”
As a leader in Salesforce, Rithom brings over twenty years of CRM implementation experience and a Salesforce-centric focus to Pineapple’s product suite. Under the partnership, Pineapple and Rithom, who both serve SMB and Mid-Market accounts, will leverage their joint expertise to support the growing base of Salesforce users seeking a comprehensive payment solution. The solution will be made available to both Rithom’s and Pineapple’s existing partners, with the goal to grow their partner ecosystem with new Salesforce resellers, sales agents, and merchants.
“Rithom is dedicated to advocating the most efficient, cost-effective, and sustainable solutions. This partnership with Pineapple Payments enables us to add payment processing to that list of solutions,” added Robert Diefenderfer, Managing Member of Rithom Consulting. “Integrating payments with Salesforce is critical in giving our mutual customers the benefit of connecting disparate systems. With the invoicing and payment capabilities gained through Pineapple’s integration, together we’re driving customer success and evolving the value proposition our partners rely on.”
To learn more about Pineapple’s Salesforce solution for integrating payments and electronic invoicing, visit pineapplepayments.com/salesforce.
ABOUT PINEAPPLE PAYMENTS
Pineapple Payments is a Pittsburgh, Pennsylvania-based payments technology company that provides payment processing, proprietary technology, and omni-channel payment acceptance solutions for merchants of all shapes and sizes. Its core payment platform, Transax, and suite of value-added payments tools are distributed by resellers nationwide, including some of the largest payment processing companies and Independent Sales Organizations. Pineapple offers both API based and out-of-the-box solutions for everything from Hosted Payment Pages and Recurring Billing to online Invoice Management and integrations with QuickBooks and Salesforce. In 2017, Pineapple Payments received substantial investment for accelerated growth from Providence Strategic Growth (PSG), the growth equity affiliate of Providence Equity Partners, a global private equity firm. For more information, visit pineapplepayments.com.
ABOUT RITHOM CONSULTING
Established in 2013, Rithom is built on a wealth of IT experience dedicated to providing customers success in their IT solutions, transformation, and goals. The Rithom Team commands a broad understanding of all facets of IT. The value provided by IT consulting specialists is the ability to work with any client issue and provide legitimate solutions at an affordable price. Rithom provides real-time, specific solutions to customers. Rithom is dedicated to providing the best IT Consulting and Technical Services while advocating the most efficient, cost effective, and sustainable solutions. The delivery of such services is completed with a strong customer focus and satisfaction that is managed on a personal level. For more information, visit rithom.com.