At Pineapple Payments, we’re big fans of our furry, four-legged friends. We know life is always sweeter with our animal companions as a part of it. Most people, like us, would do anything they can for their pets. Our animal pals are an essential part of the family. As a part of the family, most people worry about the health and well-being of their pets; however, paying for visits to the vet can be pretty complicated. Many vet clinics and offices are limited in the payment options they are able to provide for their patients, which can lead to tough decisions on whether to take a pet into the vet or risk it to avoid the expense of a visit.
But this doesn’t have to be the case. At Pineapple, we believe in empowering businesses of all kinds by providing the needed technology to process a variety of payment methods to create the best customer experience possible. Read on to learn how partnering with Pineapple can provide you with the perfect tools to boost your practice and improve your relationships with clients.
Why Offer More Payment Options?
Veterinary care is often complicated when it comes to client relationships. No matter how good the care is, the final moments of every visit center on payment…and this often leads to a bad final impression for both parties. Even if the customer values the care they received, many can feel crushed by the cost that is generally expected all at once. Providing clients with a variety of accepted payment methods can help. For some, putting a visit on their credit card may be the only affordable option. Others may prefer to pay via debit card to immediately take those funds out of play.
When you allow patients numerous options, customers are more likely to appreciate the convenience offered and will trust your organization more for the effort. The added convenience also means they are more likely to keep coming back for everything from regular wellness checks and serious health issues, to buying products like food and treats your practice may sell. This boost to customer loyalty also means a boost in your sales; there’s really no down-side!
How it Works
Pineapple offers a variety of products and plans to provide your practice with the technology needed to start processing right away. Our completely customizable solutions mean that no two plans are identical, since no two businesses are identical. Our point-of-sale system means accepting payments in-office is quick, easy, and secure. Our unique tokenization allows you to save customer profiles to easily track regular/recurring payments without ever storing customer data in your system, keeping both you and your consumers safe from risk.
Our real-time reporting allows you to track payments as they occur, from any number of locations, perfect for scaling up your practice to numerous site or on and offline. We also provide customizable options for setting up your ecommerce store if your practice sells products of any kind through your site.
The Bottom Line
Pineapple Payments endless processing solutions to make it fast, easy, and most importantly, affordable to start expanding the payment methods your practice can offer. Our customer service is top notch and works tirelessly to ensure any snag you encounter is handled quickly to get you back on track in no time. And our commitment to our partners and their furry friends is one of our biggest passions. Pineapple works closely with the Humane Animal Rescue in Pittsburgh on a regular basis. We believe in providing fresh solutions to help all of our clients. Let us take care of your processing so you can focus on what matters most: helping animals in need.